Eurovision Services is seeking a highly motivated IT Support Engineer to become part of the Infrastructure Team. She/he will join the Technology division in Washington, D.C., USA. 

ABOUT THE ES TECHNOLOGY TEAM

The Technology Team is the driving force behind all our technical infrastructure, networks, corporate systems, and software IT. It is responsible for planning, implementing, and maintaining the entire technical landscape, which serves as the foundation for all permanent and event-based operational services for our customers (e.g., media organizations, sports federations, and event enterprises). The ES Technology Team ensures secure functionality while delivering cutting-edge technical solutions to provide high-quality services, achieve ambitious objectives, and deliver outstanding value to our customers, all while optimizing costs to improve our bottom line.

ABOUT THE ROLE

The IT Support Engineer will manage and maintain the on-premises IT infrastructure at our Washington D.C. office while contributing to key company integration projects. Supporting a company known for top-tier live transmissions, the role requires strong networking and hardware skills, along with broad IT support capabilities. The ideal candidate pairs technical expertise with a commitment to reliable, high-quality service in a fast-paced environment.

KEY RESPONSIBILITIES

Manage and maintain the local datacenter infrastructure, including:

• Racks maintenance, physical installation of servers, switches, routers, and firewalls

• Hardware replacement and upgrades for servers, storage, and network equipment

• Rack layout optimization and structured cabling organization

Support and manage enterprise hardware and networking systems including:

• HPE servers

• Cisco switches, routers, and IP phones

• Palo Alto/Checkpoint/Cisco firewalls

• Infoblox/EfficientIP systems for DNS/DHCP/IPAM

• NAC Forescout, PaloAlto Cortex

Execute general IT operations for the office environment, including:

• Laptop and workstation deployment, installation, troubleshooting, replacement

• Printer setup and maintenance

• Configuration and basic troubleshooting of Cisco IP phones

Provide onsite technical support for users, acting as the first point of contact for troubleshooting and resolving IT issues.

Administer and support Windows-based servers and Active Directory services.

YOUR SKILLS AND EXPERIENCE

The successful candidate must have the following experience and skills:

• At least +3 years of experience in a similar or related position

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, Telecommunications or related field

• Proven experience managing IT infrastructure, hardware, and network systems

• Experience with Linux administration

• Proficiency with Microsoft 365 / Office applications and services

• Strong understanding of enterprise networking (Layer 2/3, VLANs, routing, firewalls)

• Familiarity with Microsoft Azure

• Understanding of Exchange (online)

• Solid background in Windows and Active Directory environments

• Ability to support end users in a professional and efficient manner

• Strong troubleshooting skills and a hands-on, service-oriented mindset (some physical work might be required, related to equipment handling).

• Ability to work independently while coordinating with remote teams

BENEFITS AND PERKS

• Competitive salary and benefits

• 15 working days of vacation, increasing to six (6) weeks

• A flexible 40-hour work week

• Health, Dental and Vision coverage

• HSA account, including acompany contribution

• Eight (8) days a year for sick leave

• 401K with company contributions of up to 6% by the 4th year of continuous service

• Free parking

POSITION LOCATION

The position is based at 2000 M Street, NW, Washington, DC 20036. The person might be required occasional travel to our New York Office in case of need.

ABOUT EUROVISION SERVICES

With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident.

We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms.

This is why we are the first-choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end-to-end solutions to produce, distribute and personalize content for their audiences.

We are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. 

Discover more about Eurovision Services at www.eurovision.net.