Eurovision Services is seeking a highly motivated Service Manager to be part of our Production Hub, based in Madrid.

PRINCIPAL RESPONSIBILITIES OF THIS POSITION

As a Service Manager, you will be responsible for for the daily operations of the Production Hub:

• Coordinate with all relevant stakeholders ahead of each matchday.
• Ensure resource availability, booking and efficient communication with the different teams involved ahead of a matchday
• Support and facilitate the operational needs of the various teams.
• Communicate any last-minute updates or changes promptly to all parties involved.
• Ensure timely and budget-compliant project delivery.
• Monitor, track, and follow up on any technical issues.
• Track and report any incidents that occur during the shift.
• Prepare and distribute a daily service report at the end of each day.
• Gather and consolidate service-related data.
• Perform administrative tasks related to the service

YOUR SKILLS AND EXPERIENCE

• 5+ years of similar professional experience, with an international working environment
• Relevant experience in the field of broadcasting or broadcast/customer servicing
• Proven track record of the management of complex broadcast operations
• Experience with technical and IT aspects of broadcast operations
• Proven financial literacy, and ability to manage large budgets efficiently
• Data Collection & Reporting
• Strong interpersonal skills, including communication, teamwork and adaptability
• Problem-solving, time management and ability to work independently under pressure with great attention to detail
• Excellent communication skills in both Spanish and English (mandatory)
• Knowledge of Italian or French is a plus

WHY JOIN US?

Becoming part of our team means working in a stimulating, inclusive, and international environment that comes with a range of fantastic benefits:

• 28 working days of paid vacation per year
• Private health insurance
• Company pension fund
• Meal vouchers
• Public transport allowance
• Gym allowance

ABOUT EUROVISION SERVICES

With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms.

This is why we are the first-choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end-to-end solutions to produce, distribute and personalize content for their audiences.

We are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at www.eurovision.net.